HOSPITALS, HEALTH SYSTEMS & PROVIDER NETWORKS
From brand to bedside.
Consistent at every touchpoint
Give every location and care team access to the right materials – while keeping campaigns, approvals, production and deliver connected and compliant across channels.
The Problem
Healthcare marketing has to move fast without ever putting patient data at risk
- HIPAA compliance across every patient communication
- Consistent messaging across hospitals, clinics, and provider networks
- Distributed care teams needing immediate access to approved materials
- Vendor sprawl across print, signage, direct mail, and secure communications
- Sensitive patient information at every stage of production and delivery
- New service lines and locations launching without sacrificing governance
- Inventory and fulfillment across multiple facilities
- Limited visibility into marketing operations and fulfillment
Every gap in that chain is a compliance exposure — and a broken patient experience.
The Solution
Move faster – with protection built into every step
Give providers, care teams and facilities immediate access to what they need while keeping patient communications secure, compliant and on brand.
- Put approved, current materials directly in care teams’ hands
- Localize communications within enterprise brand and compliance standards
- Protect patient data from production through delivery
- Coordinate print, signage, direct mail, fulfillment and distribution with one vendor
- Rely on HITRUST-certified infrastructure and HIPAA-trained teams
Every communication. Every location. Protected by design.
Connect every team responsible for the patient experience
For Marketing & Brand Teams
- Faster campaign execution
- Stronger brand governance
- Centralized asset management and approvals
- Greater visibility into marketing performance and spend
- More personalized customer engagement
- Easy access for partners, physician liaisons and patient facing staff
For Operations & Procurement Teams
- Reduced vendor complexity
- Improved operational efficiencies
- Better inventory management
- Simplified procurement
- Greater cost visibility
For Clinical & Care Teams
- Faster access to approved materials
- Consistent patient experiences, with HIPAA controls in place
- Reduced administrative work
- Easier ordering and replenishment
- More time on patient care
"As an industry leader in healthcare services, we needed a partner that had the platforms and the customer service that we were looking for. I’m happy to say that OneTouchPoint has delivered."
- CMO, Leading Healthcare Provider
PROOF IN PRACTICE
Connected brand experience in practice
A leading U.S. healthcare organization needed to give 12,000 employees across 150+ locations reliable access to compliant, on-brand materials. OTP centralized asset management, print and fulfillment workflows—reducing costs, improving efficiency and strengthening brand consistency across every location.
150
locations supported nationwide
12,000
employees with centralized access
24/7
access to compliant, on-brand resources
HEALTHCARE FAQ
Questions & answers about healthcare
What types of healthcare organizations does OTP support?
- Hospitals, health systems, physician groups, specialty practices, and outpatient clinics — across marketing execution, patient communications, and operations.
How does OTP One® support healthcare marketing?
- It centralizes brand management, approvals, ordering, fulfillment, and reporting — brand consistency and operational efficiency in one place.
How does OTP help maintain HIPAA compliance?
- HITRUST-certified infrastructure, HIPAA-trained teams, secure file transfer, governed workflows, and optional BAAs protect patient information at every stage.
Can providers and departments order their own materials?
- Yes. Branded storefronts let authorized users order approved forms, patient education materials, and signage — governance stays centralized.
Does OTP support patient communications?
- Yes. Compliant print, direct mail, and secure email communications help healthcare organizations reach patients accurately and efficiently.
Can OTP replace multiple vendors?
- Yes.Technology, print, secure communications, promotional products, fulfillment, and reporting combine into one connected solution.